Online shops
Answer “how much?” with the order link
Instagram post
mona.k What's the price?
yourstore It's $39. The order link is in your DMs.
Hi mona.k! Here's the linen set. Sizes S to XL are in stock.
Order now
Comment-to-DM for Instagram and Facebook
Pick a post and a keyword, like LINK, PRICE or INFO. Everyone who comments it gets a reply under their comment and your link in their DMs, within seconds, even at 3 a.m.
Someone comments on your Reel
Comments
lina.styles 3m
Love this colour
Reply
sarah.ahmed now
Can I get the link please?
Reply
yourstore now
Sent! Check your DMs.
Reply
Seconds later, the link is in their DMs
No keyword in this comment, so FastDM doesn't reply.
Today
Hey sarah.ahmed! Here is the link you asked for.
Open the link
How it works
Log in with Meta to connect your Instagram account or Facebook Page. FastDM never sees your password.
Pick a Reel or post. Write the word people should comment, your public reply, and the DM with your link.
Every comment with your keyword gets your reply and your DM, usually within seconds. Pause or edit it any time.
For each post you set the keyword, the public reply and the DM. The preview shows the DM exactly as Instagram will. Try typing in it.
Any word works. It can be anywhere in the comment, and capitals don't matter.
That's not a web address yet. Try yourstore.com/offer
Sign up free to turn it on. No credit card.
Set it up on one of your posts in the dashboard.
Save and turn on Go to your dashboardPreview: what sarah.ahmed will see
Today
Hey sarah.ahmed! Here is the link you asked for.
Open the link
Listen for LINK, PRICE and INFO on the same post. Any of them gets the DM.
FastDM picks one of your three replies at random, so your comments don't look copy-pasted.
Add {first_name} or {post_title} and FastDM fills them in for each person.
Send people to your shop, booking page or free guide, with button text you choose.
Save a reply or DM once, then reuse it on your next post.
Each comment gets one reply and one DM, even if Meta reports it twice.
Answering every comment by hand is slow, and people don't wait. FastDM answers each one within seconds, while they're still interested.
A comment at 3 a.m. gets the same fast answer as one at noon. You don't have to be on your phone.
The link waits in their DMs, not in your bio or deep in a long comment thread.
Your public reply shows everyone reading the comments that asking gets them the link.
Examples
Each one is a full setup: the keyword, the public reply and the DM people get.
Answer “how much?” with the order link
Instagram post
mona.k What's the price?
yourstore It's $39. The order link is in your DMs.
Hi mona.k! Here's the linen set. Sizes S to XL are in stock.
Order now
Share what you used in a Reel
Instagram Reel
nour.designs Link please!
yourname Sent! Check your DMs.
Hey nour.designs! Here's everything I wore in “Summer outfit ideas”.
Shop the look
Give away a free guide
Instagram Reel
youssef.runs GUIDE
yourcoaching On its way to your inbox!
Hi youssef.runs! Here's your free 5-day workout guide. Enjoy!
Get the guide
Send the menu from your Page
Facebook Page post
Karim HassanCan you send the menu?
Like · Reply
Your CaféSent! Check your messages.
Hi Karim! Here's this week's menu. You can book a table on the same page.
Book a table
Pricing
Every feature, one flat price. No contact tiers and no fee per message.
$8/ month
Free for the first 7 days. No card needed.
Your 7 free days start when you connect an account.
* FastDM never caps your messages. Meta's own sending limits still apply.
Something else? Email support@fastdm.net.
Yes. FastDM uses Meta's official API, the one Meta offers businesses for answering comments and messages. You connect with Meta's own login, and you can remove FastDM's access at any time.
An Instagram Business or Creator account, and a Facebook Page you manage. Personal Instagram accounts and personal Facebook profiles can't be connected, because Meta only allows messaging from professional accounts and Pages.
Instagram Reels, posts and carousels, and posts on your Facebook Page. Instagram Stories aren't supported.
Usually within seconds. Meta tells FastDM about each comment as soon as it's posted. When many comments arrive at once, they're answered in turn, within Meta's sending limits.
Anyone whose comment includes one of your keywords, in capitals or not: “Link please” and “LINK” both count. Other comments are ignored, and so are your own. Each comment gets one DM, because Meta allows one private reply per comment.
Yes. Add {first_name}, {username}, {account_name}, {post_title} or {post_url}, and FastDM fills them in for each person. Instagram doesn't share people's names, so on Instagram {first_name} becomes their username.
Yes. Keywords and messages can be in any language. Arabic keywords match with or without hamza, diacritics or tatweel, so الأسعار also matches الاسعار. Different words are still different keywords, so add each one your followers use, for example بكم and بكام. The dashboard is in Arabic too.
Your automations pause, and everything you set up is kept. Move to the $8 plan to switch them back on.
No. Sign up with your email, confirm it, and connect an account. Your 7 free days start then.
Only what it needs to read the comments on your posts and send replies and DMs. The keys Meta gives FastDM are stored encrypted, and FastDM doesn't keep commenters' names or what they wrote. Disconnect an account and FastDM deletes it and its data.
Connect your account, pick a post, choose a keyword. FastDM takes it from there.
7 days free · No credit card · Then $8 a month